Privacy Policy

Last updated: [8th August 2023]

These Terms and Conditions ("Terms") govern the use of the website https://www.tloiacademy.com (referred to as the "Site"), the TLOI mobile application(s) available on Android and iOS (referred to as the "Application"), as well as any associated features, subdomains, content (excluding as specified below), functionality, products, services (including the Services), media, applications, or solutions offered on or through the Site and/or the Application and/or through any other methods, mediums, platforms, or formats, including but not limited to Secure Digital (SD) cards, tablets, or other storage/transmitting devices (collectively referred to as the "Platform").

We appreciate your purchase of a course from us. Our utmost priority is to provide our customers with an outstanding learning experience. Similar to any online purchase, the following terms and conditions outline our Privacy Policy. By purchasing a course on the Site, or the Application or the TLOI Platform, you acknowledge your agreement to the conditions of our Refund Policy as specified below.

We, TLOI, value the privacy and security of our users' Personally Identifiable Information (“Personal Information”). We are committed to maintaining the accuracy, confidentiality and security of your Personal Information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when accessing and using our Platform.

1. Introduction
We are responsible for maintaining and protecting the Personal Information under our control. We have designated an individual or individuals who is/are responsible for compliance with our privacy policy. The Personal Information collected will be limited to those details necessary for the purposes identified by us. With your consent, we may collect Personal Information from you in person, over the telephone or by corresponding with you via mail, facsimile, or the Internet.

2. Information Collection and Use
2.1 Personal Information: When you register for an account on our Portal, we may collect certain personally identifiable information, such as your name, email address, contact number, and any other information you voluntarily provide.
We use this information for:
Account Registration
Internal Record Keeping

Sending you Study Material

Customer Service and Care
Personalise your experience,
Provide the requested services,
Communicate with you, and
Improve our Portal's functionality.
Feedback and Review

2.2 Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, operating system, and other technical details. This information is used to analyze trends, administer the Portal, track user activity, and gather demographic information for aggregate use. Non-personal information is used to enhance our services, customize user experiences, and stay updated with current trends. The use and disclosure of non-personal information are at our sole discretion, not limited by this Privacy Policy.

2.3 We collect some information automatically, such as information about your use of the Service and the devices you use to access the Service. We may use cookies, web beacons, and similar technologies to collect information

2.4 We may also use de-identified or aggregated information for product development, research, analytics and other purposes, including for the purpose of analyzing, improving or marketing our Service, for demonstrating the impact of our Service, or conducting educational research.


3. Information Sharing and Disclosure
At TLOI, we prioritize the security and confidentiality of the personal information you share with us. We have strict policies against selling your personal information to third parties. The following section outlines situations in which we might disclose personal information to third parties:

3.1 Service Providers: We may engage trusted third-party service providers to assist us in operating and improving our Portal. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose. We share information with our courier partners to deliver study material to you.

3.2 Third-Party Service Providers: Certain service providers, such as payment processors, have their own privacy policies governing the information we are obligated to share with them to utilize their services. We recommend reviewing their privacy policies to understand how they handle your personal information.

3.3 Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid legal requests by public authorities (e.g., a court or government agency).

3.4 Business Transfers: In the event of a merger, acquisition, or sale of our assets, your personal information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our Portal of any change in ownership or use of your personal information.

3.5 We may also share de-identified or aggregated information that does not reasonably identify any individual.

3.6 Other Purposes: We may share your personal information for any other purpose with your consent.
We do not share your information with third parties for their direct marketing purposes or benefits.

4. Data Security & Storage
4.1 We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4.2 Any data provided to us is stored on our secure servers. Information related to transactions conducted on our site will be encrypted to ensure its safety.

4.3 Please note that transmitting information over the internet is not completely secure, and therefore, we cannot guarantee the security of data sent to us electronically. The transmission of such data is done at your own risk. If we provide you with a password to access certain areas of our site, it is your responsibility to keep that password confidential.

4.4 Disclosing Your Information
A) In relevant cases, we may disclose your personal information to any member within our group, including our subsidiaries, holding company, and its subsidiaries.
B) We may also disclose your personal information to third parties in the following circumstances:
If we sell all or part of our business and assets to a third party.
When we are legally obligated to disclose your information.
To assist in fraud prevention and minimize credit risk.

4.5 We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law

5. Accuracy
Personal Information will be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.

6. Third-Party Links
Our Portal may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party websites you visit.

7. Children's Privacy
Our Portal is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from anyone under the age of 13. If we become aware that we have collected personal information from a child under the age of 13 without parental consent, we will take steps to remove that information from our servers.

8. Discretion is Use of Data
You have the option to withhold certain data from us; however, this may result in a loss of access or the inability to use specific services provided by us. If you no longer wish to receive promotional communications from us, you can unsubscribe using the mechanism provided in the promotional messages or adjust your email preferences. Please note that even if you change your email preferences, you may still receive messages related to our services, administrative confirmations, service updates, or policy changes.

9. Consent
Knowledge and consent are required for the collection, use or disclosure of Personal Information except where required or permitted by law. Providing us with your Personal Information is always your choice. However, your decision not to provide certain information may limit our ability to provide you with our products or services. We will not require you to consent to the collection, use, or disclosure of information as a condition to the supply of a product or service, except as required to be able to supply the product or service.

10. Customer Access
Upon request, you will be informed of the existence, use and disclosure of your Personal Information, and will be given access to it. You may verify the accuracy and completeness of your Personal Information, and may request that it be amended, if appropriate. However, in certain circumstances permitted by law, we will not disclose certain information to you. For example, we may not disclose information relating to you if other individuals are referenced or if there are legal, security or commercial proprietary restrictions.

11. Cookies
A cookie is a small computer file or piece of information that may be stored in your computer's hard drive when you visit our websites. We may use cookies to improve our website’s functionality and in some cases, to provide visitors with a customized online experience.
Cookies are widely used and most web browsers are configured initially to accept cookies automatically. You may change your Internet browser settings to prevent your computer from accepting cookies or to notify you when you receive a cookie so that you may decline its acceptance. Please note, however, if you disable cookies, you may not experience optimal performance of our website.

12. Request Data deletion
Users can request their personal data deletion by sending us an email to
courtroom@tloiacademy.com or teachinglawsofindia@gmail.com and we will delete the same within 2 working days.

13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last updated" date at the top will reflect the most recent revision. We encourage you to review this Privacy Policy periodically for any updates.

14. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at teachinglawsofindia@gmail.com.

By accessing and using our Portal, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

End of Privacy Policy